NUMBER: 23-014-06
DATE: March 8, 2006

SUBJECT:
Windshield Wiper Blade/Element Maintenance

DISCUSSION:
Windshield wiper blades/elements are frequently replaced unnecessarily. Because of the
environmental conditions vehicles can be operated in, a film can build up on both the
windshield and the windshield wiper elements that will cause poor cleaning/streaking of the
windshield, and in some instances, a chattering condition as the wipers blades travel
across the windshield.

Replacement of the wiper blades/elements is normally NOT required to correct streaking
issues. A simple NORMAL MAINTENANCE cleaning of the wiper blades/elements and
windshield is all that is required.

If the wipe pattern appears to be streaky or if there is chatter and no damage to the wiper
blades/elements is obvious, the following steps should be performed:

1. Use a soft cloth or sponge & squeegee and MOPAR Windshield Washer Solvent (p/n
04318067AB, 16 Oz. bottle or p/n 04318068AB, 32 Oz. bottle), MOPAR Glass Cleaner
(p/n 04897623AB, 16 Oz. bottle) or a solution of 50/50 alcohol and water, to wash the
windshield.

2. Raise the wiper blades off the glass and clean the wiper blade elements (rubber insert)
with MOPAR Windshield Washer Solvent or a solution of 50/50 alcohol and water and
a soft cloth, paper towel or sponge.

3. Return the wiper blades to their normal operating position and function the washer
system. If the wiper blades/elements are not streaking the windshield or chattering,
replacing the blade assembly(ies) is not necessary. If the wipe pattern is still
objectionable, repeat step 2 several times. If the wipe pattern is still objectionable,
replace the wiper blades/elements.

POLICY:
Information Only

Jeep JK TSB_23-014-06